By Joanne Southern from Northumberland County Council
Joanne and Northumberland County Council’s pilot team
I’m Joanne Southern, I work for Northumberland County Council as a Digital Team Leader. My role is to redesign and transform services within the authority.
We are one of several councils working with GDS on 2 pilot projects to transform our older people’s concessionary travel and residential parking permit services using GOV.UK Verify. Read more on the GDS blog.